Reviews

Detailed Diagnostics. Friendly staff. Service prices vary by vehicle make, model, and age. Repair/replacement may be expensive due to taxes, the rarity of parts, and tariffs.

Friendship auto always does a thorough and competent job at reasonable rates.

A service team that tries to take care of the repairs in timely manner at reasonable rate. I am very satisfied with their workmanship every time I take my car there.

Very efficient an , didn't mind I was running a little behind. Very polite. I'll definitely be back for other services.

Took my BMW. X3 in for oil change and state inspection. Technician found a safety hazard that needed to be fixed. It was to take many hours. The owner offered to take me home and pick me up when work was completed. That says a lot in today’s auto repair shops. They were all truly wonderful. I’ve found my go to for all future auto repairs. Thank you Friendship Auto Service!

I had an excellent experience with John and the entire team at Friendship Auto Service. From the initial diagnostic all the way through completing the repair, their knowledge, professionalism, and customer service really stood out. They took the time to properly diagnose the issue with my vehicle and explain what was going on instead of just throwing parts at it. John and the team were extremely knowledgeable, straightforward, and professional throughout the entire process. Communication was great, and I felt confident that my vehicle was in good hands. What impressed me most was the level of customer service. They treated me with respect, answered my questions, and made sure I understood what needed to be done and why. It’s hard to find an auto shop where you feel comfortable trusting the people working on your vehicle, but Friendship Auto Service definitely earned my trust. A huge thank you to John and the entire Friendship Auto team for taking care of me and my vehicle. I truly appreciate the quality of the work and the way I was treated from beginning to end. ⭐⭐⭐⭐⭐ Highly recommended! I will definitely be returning for future service.

Friendly staff, informative and reasonably priced

Upon having needed repair service done at Friendship Auto I have come to realize that the company is more accurate and complete in assessing “all” needed immediate repairs, as well as future repairs! This has been instrumental In maintaining my vehicle!

I was very pleased with your assessment of my Honda Santa Fe sport and I definitely will be needing your services in the very near future !!

So pleased with everything: expertise, punctuality, communication and more. Will definitely use them in the future

Always have a great experience. Very friendly and explain all details.

While I initially had a frustrating scheduling mixup, not only did they make it right but they made it better. They were very kind, honest, and gracious. A rare gem in the automotive industry these days. I look forward to them caring for my car moving forward.

Took a car there for prepurchase inspection and they were absolutely thorough. I felt confident in buying the car after they went over it!

Easy scheduling. Quick service. Very friendly staff. Knowledgeable team. I’ll be back soon for inspection.

These folks were great! We had a serpentine belt break on a journey from the east coast to the Midwest. We almost had the belt replaced but did not have the correct tool. The AAA driver towed us to their location and dropped our vehicle after hours. Within an hour of opening the next morning, these folks had us back up and on the road. Thanks everyone.

Friendship auto is absolutely the best ! John was thorough and detailed and told me everything I needed to know . Pricing was fair too! You will not be disappointed!

I'm going to do the gaskets and mounts needed and then bring back to you for inspection ok

I’ve been meaning to leave this review for a while because I really do think Friendship Auto deserves it. I originally brought my car in for an inspection and a TPMS issue, and afterward there ended up being a whole complicated situation involving some damage I noticed on the side of my car (note: this was not caused by Friendship). John was incredibly patient with me, took the time to look into everything, and was just genuinely kind through the whole mess. He even helped me get the damage repaired for a really reasonable price when he absolutely did not have to. There was also some confusion later with the bill, and once I explained what was going on, they were immediately understanding about it and handled it without making an already stressful situation any harder. John and Jamie are both just incredibly kind people. Every interaction I’ve had with them has felt very human and personal, which can honestly feel so rare anymore. They’ve both been so warm and gracious with me, and showed me an enormous amount of patience even when the situation itself was stressful. I’m really grateful for how they treated me, and I would absolutely recommend Friendship Auto to anyone looking for a truly high quality shop that actually cares about its customers.

The staff at Friendship Auto were very helpful, polite, on time, and completely upfront and honest. I highly recommend this shop.

For starters Thank you Friendship for getting my Buick on her feet. Thank you for the patience and understanding for my experience with Edurance. Definitely coming back for my car needs.

Wonderful garage and people to work with Love friendships owner and his crew. Pleasent friendly and caring

Np friendly staff

Nice mechanic very good service

Super friendly and great service!

Professional and quality service

Always fast, reliable service. Staff are professional and super friendly.

Are you very dependable and reliable service where a customer is treated as valuable guest. Their moto is excellence in service and they do just that and more. I will always highly recommend them for your car care.

Outstanding service. Owner was there the day my car was towed in off the highway. Shop wasn't even open, but he took almost 2 hours out of his day to fix my car with no appointment because I was a long ways from home. Phenomenal customer service, excellent work ethic, open communication about what was wrong and what he needed to fix, and great work. Car hasn't had any problems since. Would absolutely recommend to anyone in the Harrisburg area.

They did a great job on my Mercedes. Friendly service and great prices.

Very good experience working with Friendship Auto when our minivan broke down while visiting the Hershey, PA area! Fast, friendly and professional service.

The customer service, communication, service on my vehicle was excellent. Couldn't be more satisfied.

Five star rating for you guys

Here is my full review after 2 appointments with friendship auto repairs back in April 2026. I chose this shop because they are the only shop in Harrisburg with an ASE certification and many, consistent reviews across Google, Yelp, RepairPal, and Facebook. I called on a Wednesday, they were able to get me in on the following Tuesday. When I was waiting for my Uber after dropping off the car, a man stormed in saying that the neighbors of the establishment used their parking lot for a quick parking spot again. I said um, no, that’s my car… I guess I didn’t look like someone who owns the kind of car that I do. Nevertheless that same man offered me a ride back home which I appreciated and found to be friendly and a good sign about this shop. That first appointment I went in just looking to get a state inspection, tire rotation, and oil change, I ended up being quoted over 4500 worth of repairs, at least half of which were necessary to pass the state inspection. They include photos and videos in the telemetric report they send back to you, but looking back I would have had them take re-take some bc they were unclear and looked like someone just snapped a quick pic to fulfill the report rather than to aid my understanding in what’s going on with the car to. Over the course of a few days we played phone tag for me to ask questions about the various repairs. I was disappointed a few times with their timeliness on returning my calls (sometimes hours later than they had assured me on the phone). So if you’re looking to get your car in and out I would consider this… I ended up approving 3500 worth of repairs (keep in mind I do have the top trim GMC Yukon so some parts will have some quality parts-markup built in) and picked up the car the following Wednesday. I paid in cash to save money because they throw on a “convenience fee” for paying with a card. The woman at the front desk also gave me another 10% off discount for “having triple AAA”. I planned to go back and get the remaining repairs the following month. Overall they were friendly towards me and patient. I also immediately felt the difference in my wheel alignment, braking, and steering smoothness and was grateful for the appointment. About 2 weeks after having the car back, I notice an issue with my radiator fan, and a few days later the check engine light kicks on. I call friendship auto and tell them and they suggest I bring it back in and they’ll look into it right away (which I expected given the proximity of my last appointment with them). The mechanic from before that gave me the ride informed me I would get a Texas road house gift card for bringing the car back to them, which I appreciated. The issue was unrelated to anything quoted from the initial diagnostic and I approved another $700 for a new coolant temp sensor and coolant flush. I picked up the car a few days later and the same mechanic from before gave me a hug??? Didn’t love that, but as he promised on the phone had paper-clipped a Texas road house gift card to my receipt and report and said as I was leaving “now you can take your boyfriend out to a steak dinner.” The amount wasn’t written on the envelope but I assumed it was for at LEAST $50 given the amount I had just spent with them and the remark about taking another person to eat with me. Come to find out (after finishing our food) that the gift card was for a mere $20… not even enough for one person to get a steak let alone two. I meant to call and address my dissatisfaction but never did because how am I gonna complain about a COMPLIMENTARY gift card? Throughout the entire process I was using AI to read and report back on the telemetric diagnosis link they had sent me during both appointments. A recurring phrase after each repair item assessment from the AI was “good. Standard price for that repair” and “standard shop fee” but sometimes there would be a “standard shop markup on the part.” … I’m currently unsure if I will return here for more repairs. Hope this helps someone.

Fair price and professional service everytime.

Great service and communication!

Thank you guy so much for everything

Super nice people! They worked hard and got my vehicle back on the road and sooner than anticipated. Pricing is within reason and didn’t nickel and dime me for non-essentials. Very happy with the experience I had and will not hesitate keeping them as my mechanics of choice while in this area.

I had a really good experience, they are really friendly, they checked your car to see if you don't have any mechanic issues and let you know everything.